Silver Saints

A. Abril
1 Star
Please be aware that this company is not a legit as it looks. For the look of their website, it seems that they only employ competent and experienced contractors. It seems that they only work with a small number of contractors with pictures attached. All seems very good until the reality hits... I booked one of his Saints to trim and fit two door toilets. I could have done this myself but I wanted the job to be done perfectly. While he was setting up everything to start the job I run to b&q to purchase some heavy duty hinges. When I came back he started trimming the door but for my surprise he did it with a jigsaw instead a circular saw... making a F1 circuit instead an straight cut... Damaging the door completely as you can see on the pictures... The door cost was 250£ and I spent 2 weeks sanding them, staining them etc so you can imagine the waste of time and money that this company caused me. It looks like they are a professional/family business but the reality is that they employ anyone, regardless of their skills. I feel sorry for the person who did the job, but if he was not confident or knew how to do the job he should have call it a day and call someone else. The blame goes to the company for not researching and caring of how much we can be affected because of their greediness of making money.
Wednesday 6th March 2024

Inna
1 Star
PROPERTY DAMAGE: I TODAY used Silver Saints Ltd for a kitchen light repair, and the outcome was unacceptable. During the repair, the technician accidentally damaged my stove, causing it to shatter. What was most distressing was that he left the scene without providing any contact or insurance information. My requests for damage compensation were met with false accusations from the company. This situation became particularly alarming as I have small children at home, for whom the broken stove poses a great danger. I expect an immediate resolution to this issue and a responsible approach from the company.
Thursday 14th December 2023

Marsha Vinogradova
5 Star
Many thanks to Silviu for a great and efficient job today, replacing bath and sink wastes and a light switch. The time window was moved, but I was kept informed. Silviu and his assistant were very sweet and professional, I am very happy with the work, will use again.
Tuesday 26th March 2024

Sarah Gotts
2 Star
The first few times I used them they were great the last few not so good and the last was horrendous. Needed a replacement loo seat fitted. It was not a standard fitting so I called in Silver Saints. Not only was the loo seat not fitted properly they made a complete hash of the job. This resulted in them having to take out my loo and fit it back in. The mastic job that they then had to do was beyond appalling. They came back for another try, making it marginally better. It still looks a total mess and i’m still really angry about it!
Saturday 6th January 2024

Tony Bruno
5 Star
We have used Silver Saints on many occasions. Exceptional customer service and after-service, and a very good job delivered quickly and efficiently with great professionalism. We are a busy business, and we will call them any time we need an expert for our work in our shop. Thank you and 5 stars, Tony Bruno, General Manager, Float Hub London
Wednesday 17th January 2024